Detecting Fake Reviews in Google Maps—A Case Study

نویسندگان

چکیده

Many customers rely on online reviews to make an informed decision about purchasing products and services. Unfortunately, fake reviews, which can mislead customers, are increasingly common. Therefore, there is a growing need for effective methods of detection. In this article, we present case study showing research aimed at recognizing in Google Maps places Poland. First, describe method construction validation dataset, named GMR–PL (Google Reviews—Polish), containing selection 18 thousand genuine Polish. Next, show how used dataset train machine learning models detect the accounts that published them. We also propose novel metric measuring typicality account name geographical dispersion reviewed places. Initial recognition results were promising: achieved F1 score 0.92 0.74 when detecting respectively. believe our experience will help creating real-life review datasets other languages and, turn, detection Internet.

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ژورنال

عنوان ژورنال: Applied sciences

سال: 2023

ISSN: ['2076-3417']

DOI: https://doi.org/10.3390/app13106331